CEO Perspectives
ENX Magazine Feature
Chris Taylor, Fisher’s CEO and President, was recently featured in an article with ENX Magazine. ENX Magazine connects people, ideas and products in the document technology industry since 1994. The write-up focuses on “21st-Century Hiring Practices” and the industry leaders’ approaches to finding the ideal candidates. Chris believes, “If someone has a positive attitude,…
Read MoreCompany Culture & Why it is Important to Us & Our Customers
“Culture separates average companies from great companies.” Culture separates average companies from great companies. A great company culture aligns the organization around a common purpose, focuses people on what is most important, enhances employees’ careers, is consistently reinforced by everyone, and (in our case) leads to great customer experiences. When we hire for culture (team…
Read MoreAnnouncing a New Partnership With Idaho Power
I am pleased to publicly announce Fisher’s Document System’s new partnership with Idaho Power Company. This is already proving to be a wonderful partnership and I could not be more honored that Idaho Power selected the Fisher’s team to help them with their printing and copying environment.
Read MoreFisher’s Changing to Succeed
The Boise Metro Chamber of Commerce recently asked me to write a short article about how Fisher’s has changed and innovated in our business to succeed in these challenging economic times. This is the article I wrote:
Read MoreFisher’s Wins Elite Award
Fisher’s Document Systems received the 2009 Office Dealer Elite Award from Office Dealer Magazine.
Read MoreLaunching a New Mission and Values Statement for Fisher’s
Fisher’s had a pretty good mission and values statement from years ago. The problem is, no one at Fisher’s knew it and we did not use it in our business. We recently embarked on creating a new mission and core values statement… and the result fits our strategy and culture perfectly.
Read MoreBenchmarking is Great, Until it Limits You
As a newcomer to the copier and printer industry, it was important for me to benchmark Fisher’s against the best copier companies in the country. I did this through our association in the Copier Dealer Association, through my position on Canon’s Dealer Advisory Council, and through other industry relationships. While invaluable to our turnaround of…
Read MoreFisher’s Wins Perfect Image Award
Recently Fisher’s Document Systems received a Perfect Image Award for “Best Implementation of Technology Strategies” from imageSource Magazine.
Read MoreCopier Companies Traditionally Have a Short Term View of Customers
I am now three and half years into this industry and a very simple concept just came to me… something that quickly and accurately summarizes the difference between growing copier companies and shrinking copier companies: Short term versus long term view of the customer.
Read MoreCanon, the #1 Provider of Copiers, Listens to Boise, Idaho
Most copier and printer manufacturers have some sort of advisory board to represent their dealers. In most cases, however, these board meetings are boondoggles for the manufacturers to reward their best dealers with 5-star resorts and golf outings. Canon, on the other hand, not only takes the opportunity to listen to its advisory board members……
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