We continually seek honest feedback from our customers about what they think of Fisher's Technology. Here are some of the things they have had to say. (Note: This page is updated as new comments are sent to us.)
Comprehensive Consulting Testimonial
Jeff in level 2 is always great to work with and gets the ticket done quickly!
Sunshine Minting Testimonial
Lucas Schwartz was highly effective and quick about responding to my support / service needs. He successfully obtained the serial keys and licenses I needed and overcame a difficult obstacle that had been created by the merging of ABC and Fishers. I will seek out his assistance in future IT and support related matters.
Fresh Food Corps. Testimonial
Duane O’Neill was so helpful. Our first service technician scheduled out was called out to another job, Duane responded promptly to let us know he was arriving instead and he went above and beyond. I had questions about some items that were low on our printer and whether they were a concern or not, Duane fixed the error message we were receiving and also gave us the life expectancy of our other printer settings that may need to be replaced in the future.
Shane is always friendly and professional. He is really great at what he does. He is always quick to respond to service calls and gets us up and running in no time. We really appreciate Shane.
Montana Water Court Testimonial
“Mike and Derrick installed our new 759 machine today and replaced our ancient 360 with our already in use 754. They were so fast, efficient, friendly and kind! We are very thankful for them! Kim is also super easy to work with. Thanks to the team!”
- Montana Water Court
Testimonial: Berg Appraisal Services
"Kent was here today. He arrived promptly and took care of the matter efficiently. Great service! Also, Mike was here this week also on an un-related issue - He was efficient, helpful and did a great job! our service is always great! Thanks to all of you. Also, Jahn in supplies was very helpful."
Cascadia Healthcare Testimonial
“There has been a lot of moving parts to this transition and it is a big relief for me knowing Fisher’s will get the job done and I don’t have to check on the status of anything ?” - Joe Kelly, Cascadia Healthcare
Testimonial Tuesday: Law Offices of Bruce J. Blohowiak
Sometimes plain, simple and to the point is best - Thank you for writing in Bruce!
“Prompt and Courteous service” – Law offices Bruce J. Blohowiak
Testimonial: Lee & Company, PC
"I have had a wonderful experience with the staff of Fisher's Technology here in Missoula! Shannon is knowledgeable, friendly and professional and I highly recommend contacting her if you have any technology needs!" - Sarah Roberts of Lee & Company, PC
Testimonial: Berry Oil
“I have had the opportunity to work with salesman to technicians, and have had an incredible experience each time. Thank you for helping answer questions with ease and patience! And thank you for have a sense of humor!”
Rachelle Fullmer, Berry Oil
“Like many of you, we moved from working in an office to working remotely over a 24 hour period. Most everything is in the cloud these days – email, file storage, etc. – so that was not an issue for us. And fortunately neither was our phones. Our 600+ clients rely on calling our employees directly from all over the US. Because Elevate (our phone system) can operate off of our laptops, with a quick order of additional headsets for people to use at home, we maintained seamless business continuity. Our employees just picked up their laptops, plugged in at home, and could still receive calls just as if they were sitting at their desks. It was a decision we made over a year ago, and now we are really glad we did."
- Jeff Russell, CEO of Jitasa
Group One | Sotheby’s International Realty Testimonial
I am writing in reference to Fisher's Technology and their excellence in phone and technology services. I have been working with Fisher's for two years and am continually impressed by their service and quality of VOiP provisioning.
We began using Fisher's Technology at our company for printing services as they are responsive and provide excellent friendly. In that regard, we were happy to begin using their phone systems and their IT help desk when we were not having the same high level of customer support and attentiveness from our previous provider.
We have been able to utilize our auto-attendant for scheduling, forwarding, and easy holiday systems. We have great quality and Fisher's has made it a priority to make sure our lines are clear, and we do not drop any of our client's calls. Fisher's has a great response time if an issue arises and the best part is being greeted by a friendly voice when we need help. They make tracking the progress of tickets easy by having email updates whenever someone touches the ticket and it has been a relief to know that if I send in a question, issue, or user update it will be handled efficiently.
Overall, I am very impressed with Fisher's attention to their clients and providing wonderful phone solutions to any of our needs. I highly recommend using Fisher's phone systems for excellent service and VOiP quality.
Amanda McClain, Agent Services
Group One | Sotheby's International Realty Testimonial
“Fisher’s Technology knocked it out of the park when we brought them in as our managed print services vendor earlier this year. From their outstanding customer support, easy-going but professional performance, and quality product line, Fisher’s has reduced our printing costs while enhancing our capabilities and services. Outstanding!”
Great Falls Builder Exchange Testimonial
“I know Fisher's has my back and no other company can match the incredible service. I am always happy to refer Fisher's Technology to anyone that I know might need office equipment. I am also very thankful to have gained great friendships over the years. Not everyone can say that about their office equipment provider!”
Quality Life Concepts Testimonial
“At Quality Life
Concepts, we support children and adults with developmental disabilities, and
documentation is a large component of that. We also oversee a custom apparel
company, Montana Up, started and run by our clients. Between order forms,
pamphlets, schedules and the like, we put all our printers to the test daily.
Having Fisher’s support behind the scenes lets us focus on what is important:
the people we serve.”
Dream Chocolate Testimonial
"We switched to Fisher’s because of the promise of better service. They have greatly exceeded expectations: We do a lot of printing and if there is to be an issue with our complex printer it will happen at the least opportune time. Their customers service hears our cry for help and responds quickly."
Cole Valley Christian Testimonial
“Working with Fisher’s Technology has been such a great experience for Cole Valley! Things can get so busy at school and it’s been wonderful having good printers and good people to maintain them. Fisher’s has made a big difference in how much we are able to accomplish during the day. Their team is friendly, helpful and knowledgeable about our copying and printing needs!”
Foothills Physical Therapy Testimonial
“Fisher's understands our business and delivers prompt, professional and excellent customer service. The service and support of Fisher's is remarkable and whenever the need arises we will highly recommend them for all the business purposes.”
Group One Testimonial
"Fisher’s provides us fast, friendly, and high quality technological resources and support. I am confident in Fisher’s ability to provide us with an insightful and timely solution that allows us to keep doing what we do best! We are able to produce quality graphics in office as well as provide our agents the best technological resources as a result of Fisher’s excellent customer experience."
“After using Xerox equipment in our print shop for over 20 years it was leap of faith to switch a Konica piece of equipment with Fishers Technology. However, it has been a great working relationship, with Jeff Blick, Wayne White and whole Fisher team providing exceptional customer service and continual support! I have never regretted the switch.”
Girl Scouts of Silver Sage Testimonial
“Fisher's is like having a best friend in the printing
business. The service technicians are available, fast, and friendly-- making my
job so much easier. As Girl Scouts, we're proud to be a part of the Fisher's
family, where our mission and community-mindedness aligns.”
“There aren’t many options in Eastern Idaho for a true document management partner, but the team at Fisher’s Technology recently migrated us from an older legacy system to a modern solution that allows us to operate virtually paperless in a highly transactional environment. The team’s always responsive to our needs and we look forward to even greater process automation in the future.”
Caldwell Transportation Testimonial
"We appreciate our partnership with Fisher’s Technology, they always respond to our needs in a timely, professional manner! We look forward to working with them in the future."
New York Life Insurance Co: Boise, Idaho
Boise Tech Show Event Feedback:
“Great event! One of the best expos in Boise if not The Best!!!!”
Donald Azevedo, Agent, New York Life Insurance Company
Group One: Boise, Idaho
Feedback from a Chris Taylor Seminar:
“Thank you SO much! I am always so impressed when I attend Fisher’s functions. Everything Chris had to say really resonated with me and I’m excited to speak with him about talking with our executive team. You guys rock! Have a great day, and again thank you!”
Kristine Asin, Director of Marketing, Group One Sotheby’s International Realty