We continually seek honest feedback from our customers about what they think of Fisher's Technology. Here are some of the things they have had to say. (Note: This page is updated as new comments are sent to us.)
Group One | Sotheby’s International Realty Testimonial
I am writing in reference to Fisher's Technology and their excellence in phone and technology services. I have been working with Fisher's for two years and am continually impressed by their service and quality of VOiP provisioning.
We began using Fisher's Technology at our company for printing services as they are responsive and provide excellent friendly. In that regard, we were happy to begin using their phone systems and their IT help desk when we were not having the same high level of customer support and attentiveness from our previous provider.
We have been able to utilize our auto-attendant for scheduling, forwarding, and easy holiday systems. We have great quality and Fisher's has made it a priority to make sure our lines are clear, and we do not drop any of our client's calls. Fisher's has a great response time if an issue arises and the best part is being greeted by a friendly voice when we need help. They make tracking the progress of tickets easy by having email updates whenever someone touches the ticket and it has been a relief to know that if I send in a question, issue, or user update it will be handled efficiently.
Overall, I am very impressed with Fisher's attention to their clients and providing wonderful phone solutions to any of our needs. I highly recommend using Fisher's phone systems for excellent service and VOiP quality.
Amanda McClain, Agent Services
Group One | Sotheby's International Realty Testimonial
“Fisher’s Technology knocked it out of the park when we brought them in as our managed print services vendor earlier this year. From their outstanding customer support, easy-going but professional performance, and quality product line, Fisher’s has reduced our printing costs while enhancing our capabilities and services. Outstanding!”
Great Falls Builder Exchange Testimonial
“I know Fisher's has my back and no other company can match the incredible service. I am always happy to refer Fisher's Technology to anyone that I know might need office equipment. I am also very thankful to have gained great friendships over the years. Not everyone can say that about their office equipment provider!”
Quality Life Concepts Testimonial
“At Quality Life
Concepts, we support children and adults with developmental disabilities, and
documentation is a large component of that. We also oversee a custom apparel
company, Montana Up, started and run by our clients. Between order forms,
pamphlets, schedules and the like, we put all our printers to the test daily.
Having Fisher’s support behind the scenes lets us focus on what is important:
the people we serve.”
Dream Chocolate Testimonial
"We switched to Fisher’s because of the promise of better service. They have greatly exceeded expectations: We do a lot of printing and if there is to be an issue with our complex printer it will happen at the least opportune time. Their customers service hears our cry for help and responds quickly."
Cole Valley Christian Testimonial
“Working with Fisher’s Technology has been such a great experience for Cole Valley! Things can get so busy at school and it’s been wonderful having good printers and good people to maintain them. Fisher’s has made a big difference in how much we are able to accomplish during the day. Their team is friendly, helpful and knowledgeable about our copying and printing needs!”
Foothills Physical Therapy Testimonial
“Fisher's understands our business and delivers prompt, professional and excellent customer service. The service and support of Fisher's is remarkable and whenever the need arises we will highly recommend them for all the business purposes.”
Group One Testimonial
"Fisher’s provides us fast, friendly, and high quality technological resources and support. I am confident in Fisher’s ability to provide us with an insightful and timely solution that allows us to keep doing what we do best! We are able to produce quality graphics in office as well as provide our agents the best technological resources as a result of Fisher’s excellent customer experience."
“After using Xerox equipment in our print shop for over 20 years it was leap of faith to switch a Konica piece of equipment with Fishers Technology. However, it has been a great working relationship, with Jeff Blick, Wayne White and whole Fisher team providing exceptional customer service and continual support! I have never regretted the switch.”
Girl Scouts of Silver Sage Testimonial
“Fisher's is like having a best friend in the printing
business. The service technicians are available, fast, and friendly-- making my
job so much easier. As Girl Scouts, we're proud to be a part of the Fisher's
family, where our mission and community-mindedness aligns.”
“There aren’t many options in Eastern Idaho for a true document management partner, but the team at Fisher’s Technology recently migrated us from an older legacy system to a modern solution that allows us to operate virtually paperless in a highly transactional environment. The team’s always responsive to our needs and we look forward to even greater process automation in the future.”
Caldwell Transportation Testimonial
"We appreciate our partnership with Fisher’s Technology, they always respond to our needs in a timely, professional manner! We look forward to working with them in the future."
New York Life Insurance Co: Boise, Idaho
Boise Tech Show Event Feedback:
“Great event! One of the best expos in Boise if not The Best!!!!”
Donald Azevedo, Agent, New York Life Insurance Company
Group One: Boise, Idaho
Feedback from a Chris Taylor Seminar:
“Thank you SO much! I am always so impressed when I attend Fisher’s functions. Everything Chris had to say really resonated with me and I’m excited to speak with him about talking with our executive team. You guys rock! Have a great day, and again thank you!”
Kristine Asin, Director of Marketing, Group One Sotheby’s International Realty
Docutech: Idaho Falls, Idaho
"As Docutech continues to expand to better serve the needs of the nation’s leading lenders, our relationship with Fisher’s has been a core component of our success. In two short years, we’ve seen our print fulfillment business grow by 250%! We look forward to continued growth with Fisher’s by our side."
Jitasa: Boise, Idaho
“We love supporting the roots of local business within our community. Fisher’s, a name you can trust, keeps our office running smoothly so we can focus on what we do best, helping the nonprofit community.”
Genesis Community Health: Garden City, Idaho
“We have been a customer of Fisher’s Technology for over 5 years. During this time, we have experienced excellent service and support from their team of experts. When it was time to purchase new copier systems for our medical clinic, our account managers sat down with us to ensure we had the right solutions for our office. We are a nonprofit on a tight budget and they made sure the quote met our specific needs and that there were no surprises or hidden fees.”
Food Services of America: Meridian, Idaho
“Fisher’s Technology earned our trust through their comprehensive support over the last year. They sought to understand who we are, what is important to us, and where they could help us improve the most. With that approach, they delivered a superior customer experience during the whole process.”
Life Church Testimonial: Meridian, Idaho
“When I first started working at Life Church, I was getting used to our giant printer. It was a steep learning curve for me. I called Fishers so often, they would assure me that Larry, my ͞bestie͟ would be right out to help me. I now request Larry when I call because he is always so patient with me and with the machine and he teaches me how to do new things every time allowing me to be more self-sufficient. If I am working on a big project, he will stay and help me make sure it gets completed with no printing issues. Thank you Larry!"
JUMP: Boise, Idaho
“Fisher’s has allowed us to move our printing in house by providing us with an excellent machine that let’s us create professional quality prints, booklets and brochures, while lowering our printing costs. Fisher’s listened us and made recommendations based off of our needs, when they could have tried to upsell us.”
Season’s Medical Testimonial: Rexburg, Idaho
“From the moment we signed up with Fisher’s Tech, they have been incredibly easy to work with. The contract was straightforward and easy to understand. Their techs are very knowledgeable and can be counted on to quickly address all of our printer needs.”
Paul Mitchell the School of Rexburg
“Fisher's has been amazing to work with! They are very timely and professional."
“We rely on our copiers, scanners, and IT everyday – they have to work so we can keep our customers happy. Luckily, we have Fisher’s and they want to keep us happy too. Any time we have issues, they are quick to respond and are always pleasant and courteous to work with!”
“Whether ordering toner or placing service calls, Fisher’s service technicians are always prompt to deliver.”
Treasure Valley Lithograph: Boise, Idaho
"When we were looking for a top of the line production class digital press, there were many options out there, but we knew there was only one option when came to who we wanted to service and maintain our press. The Fishers team was a clear choice winner."