“Like many of you, we moved from working in an office to working remotely over a 24 hour period. Most everything is in the cloud these days – email, file storage, etc. – so that was not an issue for us. And fortunately neither was our phones. Our 600+ clients rely on calling our employees directly from all over the US. Because Elevate (our phone system) can operate off of our laptops, with a quick order of additional headsets for people to use at home, we maintained seamless business continuity. Our employees just picked up their laptops, plugged in at home, and could still receive calls just as if they were sitting at their desks. It was a decision we made over a year ago, and now we are really glad we did."
- Jeff Russell, CEO of Jitasa