Fisher’s was VERY quick to respond to my inquiry and even went what I consider the extra mile. While they usually only service businesses I explained my issue and they decided to come out to my home!! The technician Jamie was VERY kind, professional and knowledgeable about what I was telling her regarding my multi-function printer. She fixed the problem, left me with some good info and even helped me with some of the issues that I had just been dealing with to make my printer seem like it was brand-new. I would highly recommend this company to anyone that is looking for a quality and professional team for your printer needs.