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Unified Communications (UC) refers to the integration of various communication tools into a single cohesive system that enables seamless interaction and collaboration across different channels. This typically includes voice calls, video conferencing, instant messaging, email, and file sharing, all accessible through a unified platform. UC enhances productivity by allowing users to switch between communication modes effortlessly and collaborate in real time, regardless of location. It’s particularly valuable in modern workplaces where remote and hybrid teams need consistent, synchronized tools to stay connected.