Connectivity
Support Service

For Your Office Equipment

Fisher’s is committed to keeping your imaging equipment serviced and maintained at the highest level possible. Due to the increased demand for connectivity related support for imaging devices, Fisher’s is offering a connectivity support service called Net/Con+. For equipment covered under a Net/Con+ service agreement or under contract with Fisher’s Unified IT managed services, remote or on-site support for your imaging equipment related to connectivity is included. Details on what is included in this service is below.

Communicate more effectively Fisher's Net/Con+ for equipment includes:

Driver loads, updates or reloads
Troubleshoot and resolve Scan to email issues
Troubleshoot and resolve scan to folder issues
Set-up and configure scan to folder locations
Set-up and configure embedded account tracking systems
Set-up and configure 3rd party on-premise or cloud based account systems
Reconfiguration of IP’s, hostnames after equipment moves.
Reconfiguration of IP’s, hostnames after internal network changes or upgrades (switches/routers)

Fisher’s Unified IT Managed Services Clients have
connectivity support service included

Fisher’s BASE MAINTENANCE contract for equipment includes:

Best local tech support
Replacing consumable parts
Toners
Necessary cleanings
Keeping your hardware properly adjusted and updated to manufacturer’s specifications