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Quarterly Survey

Please answer the following 14 questions to let us know how we can better improve our service for you.  If you have any questions about the form, please contact Jodie Schmidt at or by calling (208) 947-3504.

*Note: All fields marked with an asterisk (*) are required.
*Name*Company / Location*Email address


The local service provider is responsive.

The process to request service is easy to use.

The process to order supplies is clear.

The FM website is beneficial.

My equipment uptime is meeting my expectations.

New Equipment Installs

The delivery staff was courteous.

The install technician was well informed of connectivity and/or equipment removal requirements.

The area was left clean and the machine was in working order.

Training and information on the new equipment was provided in a timely manner.

Training was informative and concise.


Overall, the equipment meets my expectations.

Overall, the service for my copiers and printers meets my expectations.

Overall, the conversion and implementation process has met my expectations.


Suggestions for improvement: