Get in touch: (208) 947-3606 | Email: info@fisherstech.com 

 

Fisher's Health Information Services

 

Technology Solutions

Document Automation

Managing paper files or content on a shared network folders is outdated, redundant and expensive. Electronic Document Management addresses those challenges with a simplified user experience and the added benefits of reducing costs through a unified records retention strategy.

Copiers & Printers

Fisher's is recognized as the locally-owned expert for copiers, MFPs, fax machines, scanners, and production equipment. We are the authorized provider of market-leaders in copiers and multifunction printers.

EMR Solution: Clinic in a Box

Fisher's Technology offers a complete package to meet your HIT needs. Included in this package:

  • Integrated EMR/PM Solution: Let our experts assist you in choosing the right EMR for your business.
  • Managed IT Services, including EMR support
  • Fisher's Technology hardware and software
  • Network infrastructure
  • Dictation Solution

IT Hardware

Our team of Professionals can guide you through the process of making purchases for your immediate needs, and also plan for your future hardware budjets.? We have partnerships with most every manufacturer and will find you the best fit for your needs.

Technology Support

IT Services

Let Fisher’s IT help you streamline your IT processes and then let us help you achieve your goals in technology. We provide a single source for purchasing, deploying, troubleshooting and maintaining all facets of your Networking and IT needs.

Professional Services

Tracking enterprise device activity, managing output costs, and recovering output expenses can be a daunting task. Fisher's can help you gain control over your entire print environment while maintaining productivity, and keeping unnecessary copying and printing to a minimum.

Managed Print Services

Simply put, managed print is analyzing your entire fleet of output devices, including copier/mfps, standalone printers, fax machines and if applicable, wide format printers/plotters. Working closely with the client in a collaborative manner, we create an output print strategy to optimize the usage of current assets, support business needs, reduce unnecessary devices, eliminate hard copy printing entirely where possible, and support the fleet at a cost lower than you could do so on your own. If your current situation requires the addition of new hardware, we can provide for those needs also.

Consulting Services

PCMH Document Review

Do you know if your PCMH documentation will accurately demonstrate the practice transformation you have embarked on? Do you know how to prepare your documents so that you receive the highest level of certification possible? We can give your documents a final review before submission and provide feedback on errors, suggestions for improving clarity and overall recommendations on meeting the requirements of each standard.

Our document process review provides your practice with:

  • Guidance in preparing all documentation to be included in PCMH Survey submission
  • Personalized feedback with specific suggestions and recommendations for improvement
  • Experienced review provided by our NCQA Patient Centered Medical Home Certified Content Expert

HIPAA/HITECH Compliancy

We understand the challenges meeting HIPAA and HITECH compliance requirements. Let us assist you:

  • HIPAA Compliance
  • HIPPA Risk Assessment
  • HIPAA Policies and Procedures
  • HIPAA Documentation Reviews

GE Centricity Practice Solutions Support

We have skilled experts in the GE EMR product that can assist you with custom templates, workflows, best practices, and ongoing EMR administration and support.

Healthcare IT Support

With the expansion of our Healthcare Information Technology division, we are pleased to offer advisory services in the following Health IT arenas:

  • Meaningful Use
  • Data Analytics and Reporting
  • EMR Workflow Redesign
  • EMR Best Practices
  • Heatlh IT Strategic Planning
  • EMR Training and Education

Meet our Experts

Dana Hamilton, RHIT, CHPS, PCMH CCE

Healthcare Information Systems Specialist and Project Manager

Dana Hamilton joined the Fisher's Technology Team as the Health Information Systems Specialist with almost 30 years working in the health information industry. Dana provides consulting and is excited to share her experience in Health IT services for Fisher's customers.

Dana began her career in Spokane, WA, working for Deaconess Medical Center. She has worked her way up from a Medical Records Clerk to Director of IT at one of Boise's largest primary health provider offices. Dana graduated from BSU with a degree in Health Information Management.

Dana is an adjunct professor at Boise State University, teaching Health Information Systems for the College of Health Sciences.

Dana met and married her husband, Gene, in Spokane. The couple moved to Boise, where Gene was raised, upon the announcement of their first grandchild, born in 2006. Dana enjoys Gene's gourmet cooking, teaching, biking, and golf. She's very excited to be a part of the Fisher's culture and hopes to be able to finally learn to knit, now that she doesn't work 24/7/365!

Chris Freeman

IT Director

Chris Freeman joined the Fisher’s team when his companies Xenial Technology and Freemanz.net were acquired by Fisher’s in February 2013. Chris has been in the I.T. world for almost twenty years after his education at Ricks College and Boise State University. He spent his first eight years serving customers all over the Treasure Valley before becoming the I.T. Director for Hall Farley Oberrecht and Blanton for eight years.

Chris’ new passion is to develop Fisher’s I.T. services department that is truly customer centric and will help customers relieve the pain of traditional I.T. services.

Chris and his wife Jennie, have four daughter’s (three teenagers). Chris spends his free time biking and RVing with his family.

Reid Blackburn

Enterprise Solutions Director

Reid Blackburn joined the Fisher's Technology Team as the Director of Enterprise Solutions after thirteen years in a Professional Services consulting role at a global Fortune 500 company and brings over twenty years of experience in the office solutions industry.

Reid oversees an elite team of Solution Design, Implementation, and Project Management professionals here at Fisher’s. They are passionate about delivering an outstanding customer experience with a focus on improving process efficiency and reducing operating expense.

Fisher’s provides consulting and implementation support for our customers throughout the document lifecycle and more specifically in the Advanced Capture, Content Workflow Management, Print Management practice areas.

Throughout the years, Reid has been a trusted adviser to hundreds of notable clients in the intermountain west and is excited to be part of the great customer culture Fisher’s is known for.

He and his wife have three active children and recently returned to Boise after living in other parts of the region and are delighted to see how the Treasure Valley has transformed over the last decade.

Bill Comstock

Managed Print Specialist

Bill is Fisher’s Managed Print Specialist and resident old dude, who knows more about copiers, printers and fax machines than anyone (other than himself) could possibly care about. He began his career in Boise as a service and supply sales representative in 1980, when copiers used coated paper on a roll, typewriters and carbon paper made “multiple sets”, a time when personal computers, fax machines and mobile phones hadn’t been invented yet. Although he has witnessed amazing technological advancements throughout his career, one thing that has remained constant has been Bill’s passion for developing long term relationships with his clients, by providing unequaled customer support.

Today, Bill provides in depth analyses, including print volumes by device, the associated support costs for each and a plan for the optimization and consolidation of client output fleets. Working closely with the Fisher’s sales team and their customers, Bill’s focus has been in creating a financially and environmentally responsible copy/print strategy for the client. His recommendations for the reallocation and upgrading of current output devices and suggestions for improving workflows, never loses sight of his primary goal of providing substantial cost reductions for his new and existing customers.