Get in touch: (208) 947-3606 | Email: info@fisherstech.com

Boise Copier and Printer Repair... Since 1936

 
Copier and Printer Repair
Fisher’s offers copier and printer repair services on HP, Canon, Ricoh, Lanier, and Kyocera machines throughout Boise and Southern Idaho. Our Boise dispatch office will send one of our seventeen certified printer repair technicians to your location. Each technician has a large parts inventory in his car, and if needed can order additional parts via Blackberry phone, so as to minimize machine downtime. We guarantee a four hour average response time around Boise, and if a machine is down for more than 24 hours, Fisher’s will provide a replacement loaner machine.
 
Additional Services
Our Service Department offers additional services to customers beyond just printer repair. We are happy to supply unlimited training classes to customers on their equipment. Fisher’s customers also have access to web portals that grant easy access to detailed copier and printer repair history, office equipment fleet details, and office supply order management. We offer automated toner and supply replenishment, service call closure emails, and meter reading.
 
The Fisher’s Total Call Procedure
We care about our customers’ machines and want to ensure that they work as well as possible for as long as possible. Regular printer maintenance plays a big part in extending printer life. Our technicians are trained on “Total Call Procedure”- an 11-step process of inspecting and fixing machines to ensure that problems are prevented before they occur.
 
Managed Print Services
Managed Print Services is a program that saves users money and frustration in dealing with their printer fleets.   Fisher’s will do a no-cost analysis to determine the optimal printer and copier fleet, and then provides easy-to-use PageTrac software to track the printers and copiers. PageTrac automatically notifies us to send replacement supplies when machines are running low, and generates service calls if printer repair is needed. It also enables users to see past printing trends and current printer status for each machine. Managed Print Services is a great option for IT staffs that are not trained in copier or printer repair, and for offices that are looking for one more way to cut costs. Joining a Managed Print Services program typically saves companies between 20 and 30 percent, and frees users from the headaches that company managing a printer fleet.
 
Contact Fisher's
To learn more about Managed Print Services or to schedule a copier or printer repair visit with one of our technicians, call us at (208) 947-3606 or email service@fishers-boise.com. You can also request service from our website with our Copier and Printer Repair Request Form.